Client Review
Jeffrey Coleman — Akron OH

Would you like to know what is wrong with Jim & Sons? Absolutely nothing! I had a horrible squealing noise coming from underneath my truck for nearly 2 weeks. A friend looked at it, told me the u-joints were the problem and offered to fix it for me. While I did appreciate his generosity, the squealing continued after his attempt to repair the issue. I then took my truck to a large chain auto service center to get their opinion and a repair estimate. Their diagnosis was also the u-joints, and their estimate was through the roof. I asked another friend if he knew of an honest and affordable place that I could take my vehicle. Before I could finish asking him, he blurted out "Take it to Jim & Sons". I set up an appointment to have my truck looked at the next day. I do not think I have ever had a more pleasant experience dealing with any business, not only an auto repair shop, but in any service industry. I dropped off my truck the following morning only to have Beverly drive me to work. Max called me a few hours later to let me know my truck was fixed and ready to be picked up at their shop in Cuyahoga Falls. Not only did they save me well over $200, but they also fixed the u-joint that my friend installed incorrectly. I would recommend Jim & Sons in a heartbeat to anyone that wants nothing but exceptional service and professionalism. Do yourself a favor and go see Jim & Sons. Like myself, you will not regret it.